Thomas Fränzl, Domain Manager Air Traffic Control Tower & Airport at Frequentis, is a former air traffic controller and human factors and usability expert with many years of experience in safety-critical systems. He is also a part-time lecturer at the UAS Campus Wien und UAS St. Pölten.
In the podcast he talked about the beginnings of human factors and how human factors influenced the safety of systems. Positive and negative examples were addressed and it was shown that humans are also present in highly automated systems and must be taken into account.
The book recommendation mentioned are
- Human Factors - Psychologie sicheren Handelns in Risikobranchen1 (German) by Petra Badke-Schaub, Gesine Hofinger, Kristina Lauche
- Don't make me think!: Web Usability: Das intuitive Web1 by Steve Krug
- The Design of Everyday Things1 und The Design of Future Things1 by Donald Norman
All books are available at the local bookstore of your choice or on Amazon.
Either listen here, on Spotify or on the platform of your choice!
[1] Note: The Amazon links are affiliate links. Safety Corner benefits from a subsequent purchase, but the price remains unaffected for you!